HELP

Shipping Info

Shipping times vary depending on your proximity to our warehouse (in New York). Orders are only shipped on business days, Monday through Friday. No orders are shipped on Saturday or Sunday.

Returns & Exchanges

All returns/exchanges should be shipped to the following address accompanied by your name, order number and a brief explanation of the return/exchange within 60 days of your orders original delivery date.

Exchanges
Please note, in order for us to complete an exchange we will need to charge an additional shipping fee on top of the restocking fee.
Please ship to:
Attn: Returns and Exchanges
War Against Work LLC
39 Front St. STE 1G
Beacon, NY 12508

Clothing Items
We unfortunately cannot accept returns/exchanges on clothing that has been washed or worn. The item needs to be in a condition for resale. We cannot accept any return/exchange received after 60 days of your orders original delivery date. Anything returned to us not following these guidelines will be returned to you immediately.
If the item you ordered does not fit or you are not satisfied with the size you ordered and you would like to exchange it for a different size or another item you will be responsible for the cost of shipping it back us and you will also be responsible for any additional shipping costs incurred to reship your item.
If you received the wrong item you can send it back to us and we will replace it with the correct one. Please send the item along with a copy of the invoice. Please note on the invoice that you received the wrong item and which item you were supposed to receive. Also note that we need to credit you for the shipping since it was our mistake and not yours. Please return via USPS First Class or Priority Mail as you will only be reimbursed for the cost of these shipping options.

Incorrect Orders
If you received the wrong item you can send it back to us and we will replace it with the correct one. All items should be sent back using USPS First Class or Priority Mail, you will receive a refund for the shipping cost.

No luck finding an answer in our FAQs? Email merch@waragainstwork.com and remember to include your order number if possible to speed up the process!

Frequently Asked Questions

If you don't see your question or answer below, please email us and will get back to you as soon as we can!

How do I cancel an order?

If you want to cancel an order you have placed, please email us (with your order number!). If your order has already shipped out, you’ll have to return the item for the refund.

I typed in the wrong address/zip code, how do I correct that?

Please email us with your order number if you have typed an incorrect address. As long as your order has not shipped out, we can easily make the change!

What do I do if I received an out of stock email?

Please respond to the email with a replacement item of equal value for the out of stock item.

The shirt I’m looking at is out of stock in the size I need. When is it going to be restocked?

Once an item is ordered for reprinting, it can take between 2-8 weeks (sometimes longer), for the item to be reprinted and restocked. If you want to know whether it’s been ordered for reprinting, send us an email!

I did not receive an email confirmation with my order #, why is this?

It’s possible that the confirmation email was sent to your spam/junk folder. If the email is not in your spam/junk folder the email address may have been typed incorrectly during checkout.

I have an order that is time sensitive. How do I make sure it arrives on time?

If you have an order that is time sensitive, please let us know! We will do whatever we can to get your package to its destination on time.

I am ordering internationally. How long will it take for my order to arrive?

Once the order has shipped out from our warehouse it can take between 2-6 weeks to arrive. Be sure to check with your local post office/customs on a regular basis (there is a chance they are holding onto it because you owe a duty or tax on the package). If you do not receive your package within 6 weeks, please contact us.

Does the $2 restocking fee apply to every item returned?

The $2 restocking is a one-time fee that covers everything being returned and exchanged in a single package.

Will there be customs duties on my international mailing? 

Unfortunately, this varies by package weight and value, as well as the country it will be arriving to. These duties will be the responsibility of the customer, as it is in almost all international mailing scenarios.

Still have a question? Send us an email merch@waragainstwork.com